A world of services

Benefit from our range of services designed for professionals

Order

Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.

  • Dedicated Support

    Discover the entire Nespresso universe and place your orders easily. An expert available to help you 1500498 (Monday to Friday, 9am – 6pm)

Delivery

Order your coffee capsules by phone or online, with free delivery on any online orders of 300 capsules or more

  • Free Delivery

    Free delivery on all orders made on Nespresso.co.id/pro of 300 or more capsules

After-Sales

Our technical specialists are available to help you using your machine, and if needed, to give you an immediate diagnosis over the phone*.

  • Assistance videos

    Let us guide you through our videos

    Learn more
  • Machine care

    Machine maintenance provided on location**

  • Assistance

    Technical assistance can be provided over the phone, however if a technician is required this can be provided on site within two working days.***

  • Loan

    Receive a temporary replacement machine during the maintenance of your own machine.****

*1500498, available Monday to Friday, 9am to 6pm
**Frequency is determined by Nespresso.
***Services may be chargeable, please contact us for more information.
****Subject to conditions and availability

Other Services

Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions, even during your events: open days, seminars, conferences...

  • Set up

    Installation and demonstration of your new machine*

  • Water analysis

    Provision of filters to optimize your water quality*

*These services may be charged, please contact your commercial agent for further information.

  • Get in touch with a Coffee Specialist today. Contact us to find out more about Nespresso Professional

    Contact us